Telkom Learnerships Opportunities


VACANCIES FOR TELKOM SALES AGENTS

We are looking for energetic, proactive, punctual, and professional sales staff for our branched based at Cape Gate Mall.

Requirements:

  • Retail sales experience preferably in the cellular environment
  • Knowledge related to the latest Telkom Mobile, LTE/LTE-A and fixed-line internet products advantageous
  • Minimum Requirement: Matric qualification
  • Excellent and good understanding of Microsoft Office
  • Must be willing to work retail hours and weekends
  • Interpersonal and customer service skills very important
  • Attention to Detail
  • English and Afrikaans mandatory

You will be required to perform in the following functional areas:

  • Selling mobile products, cell phones, data (prepaid and post-paid), LTE/LTE-A, cellular accessories, and fixed line internet packages (Fibre, VDSL, ADSL)
  • Advise customers on Insurance, OBF’s and Repair’s process
  • Assist customers with cellular and fixed-line technical queries
  • Capture information on an internal Customer Relations Management system
  • Processing contracts in store via our credit-vetting system
  • Check and verify customer paperwork to detect Fraudulent applications
  • Follow up with customers on application status and queries
  • After sales customer service

Systems:

  • CRM
  • CMSS
  • Telkom Website and Coverage Maps
  • Vision
  • Arian

Sales and systems training will be provided.

Salary:

  • basic salary + Commission + Incentives

Job Types: Full-time, Commission, Permanent

Experience:

  • Customer Support: 1 year (Required)

Education:

  • High School (matric) (Preferred)

                            SUBMIT YOUR CV HERE