|Function or Department
|Job Type Classification
|Location – Town / City
|Location – Province
|Location – Country
||A vacancy exist for a Telesales Clerk who will be based at our Operating Site in Benoni. The position will report to the Sales Manager.The successful incumbent will be responsible for ensuring that all orders placed by drivers and customers are accurately recorded.
||Grade 12 Certificate in Sales 3 – 5 years telesales experience Good written and verbal communication skills. Attention to detail. Computer literate (Excel & SYSPRO). Ability to handle pressure and meet deadlines. Strong routine administrative skills. Problem solving approach. Team player. Self-motivated.
|Duties & Responsibilities
||Deliver prepared sales talks, reading from scripts that describe products, in order to persuade potential customers to purchase a product. Contact businesses or private individuals by telephone in order to solicit sales for goods Explain products and prices, and answer questions from customers Obtain customer information such as name, address, and payment method, and enter orders into computer Record names, addresses, purchases, and reactions of prospects contacted Obtain names and telephone numbers of potential customers from sources such as telephone directories, magazine reply cards and list purchased from other organisations Adjust sales scripts to better target the needs and interests of specific individuals Answer telephone calls from potential customers who have been solicited through advertisements Telephone or write letters to respond to correspondence from customers or to follow up initial sales contacts Maintain records of contacts, accounts and orders Schedule appointment for sales representatives to meet with prospective customers or for customers to attend sales presentations Conduct client or market surveys in order to obtain information about potential customers
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