Volvo Trucks: General Workers Opportunities

South Africa

Position Description

Position Title: Sales Support Coordinator
The main purpose of this role isto provide administrative support to the Sales team to facilitate efficient and effective results both before and after the sales process. This position is based in Boksburg.

Reporting:This role will report to the National Sales Manager
Job Objectives

  • To administrate and control the Trade Backs
  • To administrate the CBU vehicles in terms of stock invoicing and tyre declarations
  • To control the Rental units (repairs and general follow up)
  • To register and change NATIS of the vehicles
  • To ensure that all subscriptions and distribution has been done when required
  • To co-ordinate and report on Sales Team expenses
  • To support with Sales, Demo, Trade-in reporting if and when required
  • To co-ordinate, administrate and control the Demo Fleet.
  • To co-ordinate the Dealer Commission
  • To report and process the Dealer Commission payments
  • To process and control the evaluation of Trade-Ins
  • To ensure all administration of Trade-Ins
  • To monitor, report and follow up on maintenance contracts
  • To do all purchase orders as required for Demo Vehicles, Trade-Ins and Driver Training
  • To co-ordinate and administrate all Sponsorships
  • To be the backup for the Demand Plan process

Education Job Experience

  • Diploma in Office Administration
  • At least 5 years administrative experience in Automotive Industry
  • 2 to 3 years’ experience in Sales environment (Desirable)

Job Knowledge & Skills

  • Computer literacy and MSOffice (Advantageous)
  • Volvo Systems knowledge (Advantageous)
  • Sales processes
  • Good Understanding of Policies and Procedures
  • Industry knowledge (Desirable)
  • Basic accounting knowledge
  • Interpersonal skills
  • Ability to work under pressure
  • Attention to detail
  • Accuracy
  • Time management
  • Communication skills
  • Be able to take own initiative

Key Competencies

  • Following Instructions and Procedures
  • Delivering Results and Meeting Customer Expectations
  • Planning and Organising
  • Coping with Pressures and Setbacks
  • Adhering to Principles and Values
  • Achieving Personal Work Goals and Objectives
  • Deciding and Initiating Action

About us

The Volvo Group is one of the world’s leading manufacturers of trucks, buses, construction equipment and marine and industrial engines under the leading brands Volvo, Renault Trucks, Mack, UD Trucks, Eicher, SDLG, Terex Trucks, Prevost, Nova Bus, UD Bus and Volvo Penta.

TheVolvo Trucksbrand has been built up over decades and enjoys a solid position worldwide. It is one of the world’s best known and respected brands within the commercial vehicle industry. It is associated with the core values quality, safety and environmental care. With Volvo Trucks you will be part of a global and diverse team. We work with passion, we trust each other and we embrace change to stay ahead. Together we move the world we want to live in and help our customers keep their promises.

Auto req ID



Volvo Trucks

State / Province




Employment/Assignment Type


Travel Required (maximum)

Occasional Travel

Functional Area


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