||– The purpose of the role is to facilitate and support the Quality Assurance and Control capabilities by building end-to-end QA methodologies and systems to optimise the process and ensure compliance throughout the Shoprite Group of companies and its suppliers, partners and other stakeholders throughout the value chain. – Identify, together with multiple stakeholders, QA risks and opportunities to ensure the right choices are made in line with Shoprite Group standards whilst removing QA barriers and risks to fast-paced delivery of cutting edge innovation that supports profitable sales growth. – Writing, implementing and managing the QA system within the group and empowering others to comply and act as quality stewards throughout the value-chain and respective production processes. – Monitor compliance and ensure that stringent hygiene food safety standards are met and ensure that all developed recipes are compliant with the applicable legislation – Assist with sourced raw material testing: Monitoring the use of additives, Test alternative raw material against a control sample, Test alternative additives in existing formulations, Adjust formulations according to raw material changes, Record results on relevant documentation – Co-create and coordinate the recall procedure to maximise learnings through quality failure assessments and thorough trend analysis. – Responsible for projects and ensuring procedure, protocol, implementation strategy, regulatory issues, reports, etc. are documented and considered Private label product specifications and advising on technical issues. – Accountable for providing QA related information to enable effective decision-making and prioritisation of activities within the Private Label team. – In close collaboration with the rest of the team, ensure that all products and processes have robust QA assessments in place to determine best practice processes (time, cost and quality). – Assist with sourcing from local and international suppliers by completing detailed QA requirements and scorecards and ensuring this is fairly applied during tender process assessments. – Support the overall project networks as required to ensure “on time in full” delivery with regard to launching competitive, consumer-led profitable products by working closely with Development, Production, Buying, Marketing, Technology, R&D, Regulatory & Compliance and Marketing Departments. – Run regular QA sessions with various subject matter experts to generate ideas, drive innovation and find the right solutions for our customers
||Degree in Food Technology / Science or Microbiology or equivalent degree (essential) ISO, HACCP, GMP and hygiene certificates or as relevant (essential)
||Min 3 years experience in a similar Food technologist / Quality Assurance / Food safety role in a Foods FMCG environment (essential) Foods QA orientated exposure to high-risk products (dairy products or frozen meat/fish/poultry or raw meat/fish/poultry or ready to eat/heat foods) (essential) QA orientated exposure to ISO, HACCP, GMP, hygiene and food regulations and standards (essential)
|Knowledge and Skills
||– Self-motivated and driven with strong integrity – take accountability for actions and mistakes. – Inspirational teamwork – a positive team member who serves the team and shows an appreciation for team morale and a healthy happy culture. – Understanding of food and the production process – passionate about being part of the Private Label and Fresh Foods team and playing the required QA role to ensure the highest quality of product delivery and customer satisfaction. – Quality Standards – passionate about high standards and applying these in practice. Creating and managing QA processes, systems, guidelines. – Champion of compliance – zero tolerance to poor quality pertaining to food hygiene and safety, follow company, supplier and government quality and safety standards – Strong relationships – including interpersonal skills and EQ. Display a strong team spirit. Ensure that all individuals, team members, and stakeholders feel valued, motivated and equipped to deliver. – Commercial and financial acumen – basic understanding of the role this plays in the process – Collaborative partnering – build relationships both internally and externally. Open, honest and direct, is comfortable in giving and receiving constructive feedback. Think and act independently as well as collaboratively. – Operational efficiency – Diligently staying on top of the details and understanding how they fit into the big picture. Process-driven and methodical. Using QA to build trust in the SR group product ranges. – Time management – ability to prioritise a high volume of activities simultaneously in a fast-paced unpredictable environment. Identify urgent & important tasks and priorities to ensure delivery. – Innovative and solution-orientated – thinks outside of the box. Sound judgment, quick decision-making and the ability to generate both short and long-term solutions that serve the flow of work and meeting deadlines – replicating best practice through consistent processes and robust quality and compliance checks. – Exceptional communication – approachable, adopt a range of influencing and negotiation styles to facilitate and deal with various scenarios internally and externally.