ADMINISTRATION CLERK: SUPPORT (QUALITY ASSURANCE) (X3 POSTS)


ADMINISTRATION CLERK: SUPPORT (QUALITY ASSURANCE) (X3 POSTS)

Chief Directorate: Rural Health Services

SALARY: R173 703 per annum

CENTRE: Worcester Regional Hospital

REQUIREMENTS: Minimum educational qualification: Senior Certificate (or equivalent). Experience: Appropriate experience in an administration environment. Inherent requirement of the job. Willingness to work 12-hour shifts (which include night duty, weekends and public holidays) and work overtime on short notice. Competencies (knowledge/skills): Ability to communicate (written and verbal) in at least two of the three official languages of the Western Cape. Computer literacy (MS Word, Excel). Knowledge of Department of Health complaints management and excellent interpersonal skills, as well as telephone etiquette. Strong sense of confidentiality and trustworthiness and Ability to ensure confidentiality of sensitive information and use own initiative, work independently and under pressure.

DUTIES: Drawing of inpatient lists – mid-day and midnight. Answering of telephones and referral of enquiries. Handle telephonic and personal enquiries with regards to patients. Handle visitor enquiries. Comply with Ideal Facility requirements with regards to patient-centred experience. Provide relief clerical and administrative support to the supervisor.

ENQUIRIES : Ms S Nieuwoudt Tel No: (023) 348-64585

APPLICATIONS: Applicants apply online: www.westerncape.gov.za/health-jobs (click “online applications”)

NOTE: No payment of any kind is required when applying for this post.

CLOSING DATE: 16 October 2020