KFC Jobs & Vacancies


Company: KFC
Job Title: Customer Service Consultant
Location: South Africa
Date Listed: 04 February 2021

Job Description

KFC invites unemployed youth to apply for the following entry level position.

Role Purpose

  • To provide an excellent service to customers and to expedite KFC products in an efficient, friendly and courteous manner while maintaining a clean and tidy work area.
  • To prepare all KFC products in accordance with the KFC standard operating procedures, with strict adherence to Health and Safety standards.

Available Positions:

  • Customer Facing Team Member
  • Food Service Team Member

 

Customer Facing Team Member

Your responsibilities will be:

  • Approach and treat the customer in courteous, friendly and efficient manner as laid down the Service Section of the KFC manual.
  • Prepare products using approved KFC procedures
  • Monitor product quality by checking and acting upon expiration dates and times for products
  • Ensure the correct use of product holding equipment in respect of holding times and temperatures
  • Keep the Customer Service Area and Front Counter clean and tidy
  • Follow all cash handling procedures as per company standards
  • Deal with customer complaints as per KFC procedures and bring any customer complaints to the manager’s attention
  • Adhere to YUM’s culture principles
  • Be obsessed about Customer Service by achieving at standard audit results and woowing our customers on every shift
  • Perform other duties from time to time as requested by the Restaurant General Manager / Assistant Manager / Shift Supervisor.

 

Food Service Team Member

Your responsibilities will be:

  • Prepare and cook KFC products using approved KFC standards and procedures when instructed by the manager
  • Portion ingredients and cooked products using approved KFC procedures
  • Hold and monitor product quality by checking and acting upon expiration dates and times for each product
  • Ensure the correct use of product holding equipment in respect of holding times and temperatures
  • Follow all standard procedures and schedules for cleaning and sanitizing food preparation and storage areas, equipment and utensils.
  • Adhere to YUM’s culture principles
  • Be obsessed about quality ensuring product is prepared and served to customers as per KFC standards and every customer is satisfied
  • Perform other duties from time to time as requested by the Restaurant General Manager / Assistant Manager / Shift Supervisor.

 

Requirements

  • Must have Grade 12 / Matric

 

How to Apply

DOWNLOAD APPLICATION FORM

Customer Facing Team Member positions:

 

Location: Carltonville Area (Jhb West Rand)

Click Here for the Customer Facing Team Member position


 

Location: Galeshewe (Northern Cape)

Click here for the Customer Facing Team Member position


 

Location: Welkom (Free State)

Click here for the Customer Facing Team Member position


 

Location: Kimberley Area (Northern Cape)

Click here for the Customer Facing Team Member position


 

Food Service Team Member positions:

 

Location: Jobg North (Jhb North)

Click here for the Food Service Team Member position


 

Location: Bloem (Bloemfontein)

Click here for the Food Service Team Member position


 

Location: Westrand (Jhb West Rand)

Click here for the Food Service Team Member position


 

Location: Jbg South (Jhb South)

Click Here for the Food Service Team Member position


 

Location: Eastrand (Jhb East Rand)

Click here for the Food Service Team Member position

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