DHL Jobs & Vacancies



Why do people call us the world’s most international company? Is it because we operate in more countries than any other logistics provider? Is it because we invented cross border shipping over 45 years ago? Or is it, perhaps, because what we do connects people across the world. And the more we can connect people, the better life on earth becomes.

We love our role in the world. And we’re looking for the right people to help us maintain – and grow it. People like you.

Your Tasks

  • Ensure that all inbound shipments are scanned according to the checkpoint business reference guide and processed accurately and timeously
  • Supervise the sorting into the correct courier routes, and scanning of facility checkpoints
  • Scan any Missorts immediately and prepare and process for soonest possible transfer back to the Gateway
  • Update NMIV within 15 minutes on arrival and departure of Trunker movement
  • Check all on hold cages (COD & AD) to ensure any shipments that should go out on next delivery cycle are sorted to the various routes. Ensure that shipments are scanned out of HIC where necessary
  • Try to resolve any Bad Address shipments before the couriers leave for the next delivery cycle to ensure the best RDD performance
  • Ensure that any “red dollar” sign shipments are scanned HP and then into the appropriate HIC inventory location
  • Ensure that any shipments that do not go out on delivery receive the appropriate Incident checkpoint (HP, BA, AD, OH – missing pieces)
  • Monitor delivery performance by ensuring that all couriers leave on time and constant checking of route performance through appropriate DHL systems
  • Ensure that checks are done when the couriers return to confirm that all collections were made by using appropriate Debrief program/system
  • Responsible for arranging for all shipments received by reception to be processed
  • Oversee the outbound processing procedures and assist where necessary
  • Ensure that all On Route Undeliverables (ORU’s) are scanned into HIC or get CI checkpoint if it will go out on delivery the next day
  • Ensure that security and dangerous goods checks are properly carried out and holding back any shipments that do not conform to requirements
  • Ensure that any Denied Parties flagged shipments are placed On Hold and receive the appropriate checkpoint
  • Ensure that all High Value & DA65 shipments are segregated and labelled according to specific requirements. Such shipments are to be pre-alerted to the Gateway Management and must receive an ST checkpoint with relevant comment
  • Process all outbound material, meeting the relevant cut off times as agreed with the Gateway
  • Check if all outbound shipments have received the appropriate checkpoints (RW, PL, IA, CI or ST)
  • Process all material as per the Global SOP standards
  • Responsible to uphold strict, effective security and dangerous goods procedures to ensure our existing and future customers can safely utilize our service
  • Ensure that no Prohibited or Restricted items are injected into the Network
  • Responsible to familiarize yourself with and comply with all the Global SOP procedures, especially:
  • Outbound Global SOP Procedure
  • Exception Handling Procedure
  • Responsible to integrate quality into the business by ensuring that every customer contact is a demonstration of absolute dedication towards providing first time ideal solutions for the satisfaction of customer’s immediate and future needs
  • Responsible to implement Global Integrated Management System (GIMS) – ISO and Global SOP standards and procedures at all times
  • Assist in other departments and with other functions from time to time as the needs of the business dictate
  • Assist the Supervisor and manager when applicable with functions outside of the job description to ensure that the Station runs effectively and efficiently according to network standards required

Your Profile

  • Matric / Equivalent
  • Valid driver’s license code 8
  • Good communication skills
  • PC Literacy (MS Office)
  • Knowledge of DHL Operations Systems
  • Previous experience in the courier industry within Operations
  • DHL systems experience
  • Passing of Cat 6 DG Certification mandatory, within 3 month probation period

We are looking forward to your application

Click here to Apply for the DHL Jobs & Vacancies

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