Administrator Ordering (Fixed-Term) urgently needed: APPLY NOW


Administrator Ordering (Fixed-Term) urgently needed: APPLY NOW

Job details

Job Type
Temp to perm

Full Job Description


Administrator Ordering (Fixed-Term)

Objective of the job:

Provide efficient administrative services in line with local, global and legislative requirements. To ensure the effective logistics flow of all passenger vehicles from point of origin through to delivery at the dealer, incorporating effective supplier measurement and management in compliance to the Company’s Integrity & Anti Bribery Codes, Conflict of Interest Policy & S.H.E.Q requirements and to perform delegated S.H.E.Q tasks and duties & to inform superior about deviations.

All activities will be done in compliance with the Company’s Integrity Code and other relevant policies.

Main :

Order book and Inventory: Administration of order book, Dealer frontend model exception table (ZVMOE) and inventory levels of MBC vehicles. Control and report on the distribution process in terms of orders, optimal vehicle availability ,effective fulfilment of customer orders, optimal inventory levels and efficient cancellations, allocations and re-allocations for all MBC model ranges. Support the BDM’s with dealer swaps and demo conversion requests to ensure Dealer targets are achieved. Provide high quality Kufri and Product mix input in conjunction with Sales Planning, to support the achievement of stock reach targets. Effectively manage the back order valid table in line with order book management by Product.

Customer Satisfaction: Monitor and update the calculation of customer delivery dates in order to ensure optimal customer satisfaction and service levels. Ensure all Promise to Delivery dates vs Actual delivery dates are maintained with a target 95% on time delivery. Update all Planned Delivery dates where deviations occur and inform stakeholders of the changes in order to create transparency and reflect on Dealer sales card capture targets. Monitor all transactions in adherence to the distribution policies of MBSA. Monitor and implement corrective actions to ensure the speedy resolution of IDR errors in conjunction with the Product team. Monitor and implement corrective actions to ensure the resolution of Supply Chain CISM’s within a 2 working day SLA including, Natis requests, config errors, baumuster / technical info swaps, DFE / DLP and online store requests. Adherence of day to day activities i.e. self-collect authorizations, manual vehicle delivery closure, support SC with location updates for cancellation and re-allocations, and Diplomat orders).

Reporting: Report accurately and timeously on MBC Supply Chain KPI’s and generate management summaries in order to manage exceptions and to steer the business to target achievement. Update the Supply chain Dashboard. Provide reports on CISM management, PDD performance, IDR management, Reservation summary, Vehicle availability, Usage code changes, Dealer allocations, and ad hoc requests. Administration of ad hoc logistics requirements, calculate total supply chain costs to identify possibility of supply chain costing savings.

Continuous Improvement: Optimize and continuously improve the distribution and logistics processes and systems to ensure optimal efficiency. Adhere to ICS controls for the MBC Distribution team in order to ensure successful audit results are achieved annually in accordance to company policies, procedures and compliance requirements. Measure Supply Chain performance by recording KPI results in a Supply Chain Dashboard, that is accurately and timeously maintained and is available to the management team for regular review. Look for innovative ways to improve transparency and implement corrective actions on IDR’s, CISM’s, PDD’s and Product Spec intelligence.

Logistic processes: Monitor and control the inbound shipping process, forwarding, clearing and bonding process of MBSA vehicles. Storage of vehicles. Monitor and control the land transportation and storage of MBSA vehicles and also evaluate options for improving storage facilities. Adaptation of chapters in the Daimler Operations Manual Europe for DOM South AfricaStock yard management. Consistently monitor storage yard operations, storage capacity, vehicle preservation and damages.

Factory Ordering: Monitor and administer the factory ordering of all MBC vehicles upon receipt of a signed and approved order sheet from Sales Planning. Place orders timeously before freeze dates and delivery within agreed timelines. Update stakeholders regarding order status, code restrictions and option code additions. Place stock orders in accordance with the specifications as per the Product Specification parameters. Monitor and liaise with the source plant regarding order placement, code restriction and allocation challenges. Escalate order restrictions to Sales Planning and the Management team. Add codes to the exceptions table with approval from Product. Manage the timeous release of customer back orders.

Knowledge, Skills and Attributes:

SAP Wholesale Template
Supplier management within the automotive
Supply Chain / Logistics / Distribution
Product knowledge
National Distribution Policy of MBSA


1-3 years’ relevant experience

Please note that contract will end 31 December 2023 with potential to be placed in alternate permanent position in the future.

Applicable to Internal & External Candidates.

Mercedes-Benz Southern Africa is proud to be an equal opportunity Employer. All qualified applicants will be considered, however the following will apply:

Foreign nationals must qualify for a work visa/permit as per the provisions of the Immigration Act 13, 2002.
Division’s Employment Equity Plan in terms of the Employment Equity Act, No 58, 1998.
Code of good practice on the employment of people with disabilities.

Only applications submitted online Mercedes-Benz Careers will be considered. Applications sent by email WILL NOT be considered. Email address provided for query purposes only.

IMPORTANT: For an optimal selection process, please attach all relevant documents.


Matric & a relevant qualification as an added advantage

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