• Deliver exceptional service that exceeds customers’ expectations through proactive, innovative, and appropriate solutions by resolving queries fast end effective.
• Cultivate and manage objective working relationships with a variety of stakeholders, including end-users, SME’s, project managers, and senior staff members by providing input to business requirements.
• Ensure scheduled backups are executed, archived, and tested to provide data redundancy and the ability to recover.
• Ensure all application and hardware changes conform to governance and audit requirements by making use of approvals and documentation to ensure system integrity and stability. Participates in internal and external audits, logging, and tracking audit findings.
• Assess the change required by identifying barriers to implementation of new initiatives, and develop strategies and actions to address any barriers and resistance to change.
• Ensure relevant Technology systems available for users and auxiliary systems allowing users to transact. Analysis of usage and hardware performance trends to ensure the scalability of environments.
• Support, manage and maintain relevant application environments through Development, Testing, Training, Production, Disaster Recovery enabling systems development life cycle functions, and disaster recovery. Ensure the successful migration of systems changes as per plan and within the defined release periods. Document changes and ensures signoff.
• Ensures that the uptime, performance, resources, and security of the relevant applications are maintained and provides technical support for relevant projects.
• Manage your own development to increase your own competencies.
• Participates and collaborates across teams. Assist internal team members and upskill where relevant.

APPLY NOW 

Find similar jobs:

Business Development