HomeChoice: Learnership Programme 2022/2023

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Company: HomeChoice
Job Title: Call Centre Agent Learnership
Location: Cape Town, Western Cape

Job Description

HomeChoice: Call Centre Agent Learnership Programme 2022/2023

Here’s what you can expect to be doing in the role:

  • Obtain a Call Centre qualification over 12 months of your learnership
  • All your training will be scheduled during the 12 months of your learnership programme
  • Continuous feedback and coaching to set you up for success
  • Progressively working towards achieving sales objectives and revenue targets
  • Ensure that the agreed sales and revenue targets are achieved in line with business requirements
  • Meet operational and quality efficiencies
  • Consistently reach performance targets and standards relating to productivity, adherence, turnaround time and quality
  • Provide an exceptional customer experience
  • Ensure a professional, polite and efficient service is offered by acting as an ambassador

 

Requirements

    • Matric / Grade 12 (with Mathematics or Mathematics Literacy)
    • 0 – 2 years working experiences
    • Clear criminal record
    • Computer literacy advantageous

Skills and Competencies

    • Effective communicator
    • Tenacity
    • Determined
    • Have problem solving ability
    • Self-motivates
    • Eagerness and willingness to learn and grow
    • Good work ethnic

How to Apply

Click here to apply for the HomeChoice:  Learnership Programme 2022

Click here to apply for the HomeChoice: Call Centre Agent Learnership Programme 2022

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