Netcare: General Worker
[ad_1]
Role profile
Role title Care Worker
Division Akeso
Location Akeso Parktown Clinic
Reporting structure Nursing Services Manager
Role Summary
The Health Care Worker plays a pivotal role in ensuring that each patient is treated with dignity and respect at all times. The Health Care Worker ensures that the patient is in a safe environment, and that their individual needs are addressed, thereby delivering high quality mental health and physical health care to patients within Akeso Clinic. The Health Care Worker has knowledge, skills, attitude and role models a high standard practice at all times.
Position description is a broad indication of the work required from individual personnel holding a particular position. The personnel may be required to undertake certain duties which may not be indicated in this position description. No Job description is regarded as a precise specification of duties but should be regarded as a guide to main responsibilities.
Key work output and accountabilities
Active participation in Patient Care with regard to:
Personal hygiene
Nutritional needs
Physical Safety of patient
Elimination of medico legal hazards
Observation of behaviour, eating patterns, fluid intake, vital signs, sleep pattern etc.
Reporting and recording of observations
Carrying out instructions from a senior in a willing and responsible manner
Assisting patients to fill diet sheet where necessary
Indirect Nursing Duties:
- Collecting food and fluids from the kitchen
- Reporting areas that have not been cleaned or where beds have not been made up
- Ensuring that cleaning staff do not give patients access to harmful substances or materials
- Ensuring that valuables are accounted for and dealt with appropriately
Personal hygiene:
- Ensure that the frail, elderly, psychotic, physically ill, manic, immobilized patient and others who cannot help themselves are assisted to wash, bath or shower on a daily basis.
- Ensure that underclothes are changed on a daily basis and general clothing on a regular basis.
- Ensure the patient has clean clothes if they do not contact a family member and request them to bring clothes to the clinic.
- Ensure that fingernails and toenails are clean and where necessary ask permission to cut long and ragged nails.
- Ensure that mouth care is good, if a patient is unable to help themselves then their mouths must be cleaned for them after each meal and before retiring for the night.
- Ensure that the patient has toiletries, if they do not contact a family member and request them to bring toiletries into the clinic.
- Educate the patient regarding the importance of good personal hygiene.
Nutritional needs and elimination:
- Ensure that patients go to the dining room for their meals, if unable to do so their meal must be served in their room.
- Ensure that meals are served according to the programme that the patient is on.
- If the patient is reluctant to eat sit patiently with them and encourage them to take some food.
- If necessary gently feed the patient giving encouragement and positive feedback
- Under no circumstances may food just be left with patient and removed untouched
- Ensure that patient is taking adequate fluids, present them with fluids at regular intervals
- Where appropriate educate patient regarding their nutritional needs and requirements
- Ensure the patient is passing adequate amounts of urine noting the colour, smell, density and deposits
- Ensure that the patient is not constipated, particularly those mentioned under personal hygiene encouraging fibre in the diet, adequate fluid and where appropriate exercise
- Educate on a continuous basis the importance of nutrition and fluid intake
- Maintain fluid balance as indicated.
- Urine testing, how to collect a specimen, how to read a Multi-stick test or Multi drug screen how to discard the specimen
Sleep and rest:
- Ensure that the sleep pattern of a patient is reported accurately when on night duty, e.g.
initial, middle or terminal insomnia.
- Conduct ward rounds as indicated in order to assess patient’s sleeping pattern.
- Observe patients during the day and report excessive sleeping or lying in or on the bed.
- Encourage patients to have a short rest during the day particularly your manic patient or those who are physically unwell.
- Educate the patients regarding sleep hygiene.
Safety of patient:
- Identify patients who require frequent psychiatric observations.
- All patients identified to be at risk of harm to them to be observed at minimum hourly, documentation of such observations to be well written.
- All medico legal hazards must be reported and eliminated as speedily as possible e.g. broken glass, boiling hot water coming out of taps, wet floors etc.
- Ensure on admission that the patient is searched thoroughly removing any medication, illicit drugs, alcohol ,sharp objects or anything that could be used to harm the patient.
- When the patient leaves the clinic ensure that the correct procedure is followed.
- Learn to identify hazards.
- All communication, happenings and outcomes must be recorded in the cardex (progress
notes).
- Follow orders from senior staff regarding any safety measures to be implemented.
Reporting and Record keeping:
- Be on time for daily handover on every shift.
- Required to have communication skills, verbal and non-verbal
- Report and record any abnormal readings from vital signs.
- Report any suspicious activity occurring in the Clinic.
- Report any obvious changes to the patient’s mental state (e.g. patient shouting, talking to
themselves, self-harm, confused, severe drowsiness etc).
- Record any special observation conducted on the patient, using the specific forms:
- Ensure maintenance of stock, equipment and oxygen to facilitate a successful outcome to a
medical emergency.
- Assist the Unit manager in being prepared for a potential disaster or emergency situation.
Skills profile
Education
Understanding of the Nursing Act and SANC regulations
Healthcare qualification advantageous
Excellent written and oral communication skills
Excellent organizational skills
Work experience
Must have an understanding of confidentiality issues and the use of discretion
Working in a psychiatric environment advantageous
Reporting and record keeping
Knowledge
Excellent written and oral communication skills
Excellent organizational skills
Leadership skills
Visioning The ability to provide direction in terms of action towards certain
future outcomes.
Empowering Creating conditions of willingness and participation amongst teams
by providing sufficient encouragement, information, resources and
authority to make the necessary decisions to accomplish tasks.
Energising Having the capacity to motivate and mobilize, impart strength,
vitality and enthusiasm to teams to actualize the organization’s
vision of the future.
Designing and aligning Ensuring the optimal alignment of employee behaviour with the
organization’s vision and values.
Rewarding and feedback Fostering a performance culture by creating a framework of
appropriate incentives and rewards to direct and motivate the
achievement of desired performance behaviours and goals.
Team building Creating team players and team effectiveness by using appropriate
methods and a flexible interpersonal style to instil a cooperative
atmosphere conductive to building a cohesive team.
Outside orientation Awareness of outside constituencies, emphasizing particularly the
need to respond to the requirements of customers, suppliers,
partners, shareholders and other interest groups, such as local
communities affected by the organization.
Global mindset Possessing a global frame of reference that enables one to scan the
external world environment for different perspectives and to adopt
successful practices. The capacity to inculcate a global mentality in
others by instilling shared values and cross-cultural sensitivity.
Tenacity The capacity and courage to persevere with one’s purpose in a
persistent and determined manner despite opposition or setbacks
until the desired objective is obtained or it becomes clear that the
objective is no longer attainable. Inspiring others, through active
example, to have the courage of their convictions.
Emotional intelligence The capacity to foster trust and create an emotionally intelligent
workforce whose members know themselves and deal respectfully
and understandingly with others. The ability to regulate and
manage one’s emotions healthily and productively.
Life balance Articulating and modelling the importance of the need for life
balance for the long term welfare of oneself and one’s employees.
Resilience to stress Appropriately balancing these various pressures to maintain stable
performance.
Values and behaviours
Netcare values At Netcare, our core value is care. We care about the dignity of our
patients and all members of the Netcare family. We care about the
participation of our people and our partners in everything we do.
We care about truth in all our actions. We are passionate about
quality care and professional excellence.
Care – The basis of our business. The professional, ethical
patient care and services we offer at every level of the
organization.
Truth – The crucial element in building relationships thatwork.
Open communication with honesty and integrity is essential.
Dignity – An acknowledgement of the uniqueness of
individuals.
A commitment to care with the qualities of respect and
understanding.
Compassion – We engage everyone with empathy and
respond with acts of compassion in all interactions with our
patients and their families.
Participation – The willingness and desire to work in
productive and creative partnerships with others and the
commitment to communicate.
The Netcare way Netcare is committed to providing quality care. Our basic service
standard holds us accountable for the below seven behaviours,
which you will be accountable to uphold:
I always greet everyone to show my respect.
I always wear my name badge to show my identity.
I am always well-groomed to show my dignity.
I always practise proper hand hygiene to show my care.
I always engage to show my compassion.
I always say thank you to show my appreciation.
I always embrace diversity to show I am not a racist.
Application process
Netcare is an equal opportunity employer
The Company’s approved Employment Equity plan and targets will be considered as part of the
recruitment process aligned to the Group’s Employment Equity strategy. Netcare actively supports
the recruitment of people with disabilities.
Interested candidates who meet the above criteria are requested to e-mail a detailed CV to
Click here for Application Link
Please note:
Please note that reference checks for internal applicants will be conducted with the
applicant’s current and past Netcare direct line managers and the relevant Netcare HR
Managers. Therefore, employees are encouraged to discuss internal job applications with
their direct line manager to ensure that the line manager is aware of the application.
The terms and conditions of employment relating to the function you have applied for will
be based on those in the Division within which you will be employed.
If a candidate has any disability that may impair the individual’s ability to perform the job
function, the candidate must kindly inform the employer so that an assessment for
reasonable accommodation can be made.
By applying for this position and providing us with your CV and other personal information,
you are consenting to the information being used for the specific purpose for which it was
provided, which is recruitment purposes and possible appointment purposes (should you be
successful). Please note that your information will be processed for recruitment purposes
only or for such purposes relating to assessing the establishment of an employment
relationship with yourself, and this will be done in accordance with the applicable data
protection and privacy legislation. We confirm that such information will not be used for any
other purpose without obtaining your prior consent.
If your application is not successful, we retain your CV and other information provided on
our electronic system. If you object to your information being used in accordance with the
aforementioned clauses, please indicate your objection, and we will immediately securely
destroy your personal information.
[ad_2]
About The Author
