Service Advisor Jobs & Vacancies

We have an exciting opportunity at a Clicks Store for a Service Advisor who will report to the Store Manager. Please refer to the minimum requirements, duties, and responsibilities below for further information.

Requirements

• Essential: Grade 12
• Desirable: Maths 50% and English 50% at grade 12 level
• Essential: Relevant Retail/Business Management qualification (External applicants)
• 1 years’ experience in a customer-facing role, overseeing the work of a number of employees within a retail/FMCG store operations environment
• Numeracy and stock management experience

Responsibilities

• To efficiently direct and control all operational activities at the point of sale in a timely and efficient manner.
• To ensure the effective and safe management of stock and cash, minimising shrinkage and ensuring a high standard of general housekeeping and administration
• To ensure shop assistant / cashiers are trained, competent, motivated and directed to fulfill their duties whilst delivering service excellence at all times.
• To ensure sufficient staffing of the shop assistant / cashiers in line with the work schedule, company policies and labour legistation.
• To timeously and efficiently resolve all customer queries in line with the Company’s policies.

Company

Clicks

Salary Range

R7 500 – R10 000 a month

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