As a Technical Sales Assistant, you will play a crucial role in driving sales through expert product knowledge and exceptional customer service. Your responsibilities will include exceeding customer expectations, optimizing sales interactions, and maintaining high standards of store presentation. You will also be involved in stock control, achieving individual sales targets, and contributing to a dynamic and inspiring store environment.
Duties and Responsibilities:
- Optimize sales through specialized product knowledge and expert selling techniques.
- Exceed customer expectations by delivering personalized service and optimizing sales interactions through product demonstrations.
- Adhere to stock loss controls within the store.
- Consistently achieve individual sales targets.
- Understand, accept, and follow all company policies and procedures.
- Maintain housekeeping standards, uphold visual merchandising standards, and identify opportunities to drive sales.
- Assist, train, and share knowledge with fellow team members about products.
- Ability to work weekends and late trading hours, including peak trade periods and public holidays.
- Create an inspiring and motivating environment for customers and staff alike.
Behavioral Requirements:
- Demonstrate honesty in handling cash and finances.
- Show leadership qualities.
- Build and maintain relationships.
- Innovate and manage change effectively.
- Adapt to various situations and challenges.
- Take ownership of tasks and responsibilities.
Minimum Requirements:
- 2 – 3 years of retail experience.
- Matric or equivalent qualification.
- Clear criminal record.
- Effective communication skills.
- Proficiency in Microsoft Office applications.
- Passion for the outdoor lifestyle, such as hiking, camping, and trail running.
- Training academy sign-off (for internal candidates).
- Passion for technical products.