Telkom Learnerships Opportunities
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VACANCIES FOR TELKOM SALES AGENTS
We are looking for energetic, proactive, punctual, and professional sales staff for our branched based at Cape Gate Mall.
Requirements:
- Retail sales experience preferably in the cellular environment
- Knowledge related to the latest Telkom Mobile, LTE/LTE-A and fixed-line internet products advantageous
- Minimum Requirement: Matric qualification
- Excellent and good understanding of Microsoft Office
- Must be willing to work retail hours and weekends
- Interpersonal and customer service skills very important
- Attention to Detail
- English and Afrikaans mandatory
You will be required to perform in the following functional areas:
- Selling mobile products, cell phones, data (prepaid and post-paid), LTE/LTE-A, cellular accessories, and fixed line internet packages (Fibre, VDSL, ADSL)
- Advise customers on Insurance, OBF’s and Repair’s process
- Assist customers with cellular and fixed-line technical queries
- Capture information on an internal Customer Relations Management system
- Processing contracts in store via our credit-vetting system
- Check and verify customer paperwork to detect Fraudulent applications
- Follow up with customers on application status and queries
- After sales customer service
Systems:
- CRM
- CMSS
- Telkom Website and Coverage Maps
- Vision
- Arian
Sales and systems training will be provided.
Salary:
- basic salary + Commission + Incentives
Job Types: Full-time, Commission, Permanent
Experience:
- Customer Support: 1 year (Required)
Education:
- High School (matric) (Preferred)
SUBMIT YOUR CV HERE
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