Heineken Packaging Shift

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Packaging Shift Manager

Role purpose: 

• To manage the packaging line operations, in line with the business goals and objectives, in order to maintain a high efficiency, low cost, good quality and acceptable safety standard operation. To implement company’s manufacturing processes, systems and procedures.
• Manage team of operators and technicians
• Ensure that SHE /ISO/HACCP/Legal/Heineken Procedures and requirements are followed

Key responsibilities:

Safety

– Ensure all safety PPE audits, safety alerts, Tool box talks are done on time and in full according to safety Heineken Safety standards

– Act as a role model for safety behavior and lead by example

– Address unsafe behavior and situation

– Ensure awareness to raising safety tags on shift and there is output in terms of tags raised and tags closed on shift

– Liaise with safety department to timeously close out all investigations and gaps identified through incidents, accidents and near misses on your shift

– Ensure adherence to stipulate 5s and housekeeping standards by doing daily Audits on Machines

– Ensure that a reliable safety reporting for DCS and safety pyramid

– Carry out risk assessment and safety audit in your line(s)

Packaging Quality Management & Control

– Manage product quality in packaging

– Ensure that ISO/HACCP/Legal/Heineken Procedures and requirements are followed

– Monitor and communicate the packaging quality parameters within his/her team on daily basis in DCS

– Restore basic conditions where there are deviations

– Ensure all specified quality standards are adhered to on shift and adequate audits happen to ensure adherence

– Ensure all tools needed for quality control on shift are available through liaising with all available support

Cost Management

– Execute deployment of department an line cost according to TPM principle

– Identify and manage areas of loss on the line through process area monitoring on shift

– Form focus groups for all high loss areas identified on shift and plans to get back into control

– ensure all counts are done after every brand change and raw materials are returned after each and every brand change

– ensure all consumptions are done on time and in full daily

– Manage overtime

– Identify focused improvement projects for team members in specific areas

– Measure losses per process area hourly and have action plans for OO’C

Management of Packaging process and Execution

– Clearly communicate daily activities to the staff and correct when necessary

– Monitor, manage and control daily packaging activities to make output requirements

– Translate process deviations into corrective and preventative actions and communicate in a timely way to the team

– Execute TPM improvement activities

– Plan resources (people, materials, machines) adequately against production plan to ensure desired output by:

o Shift cover is adequate according to standards, raw materials are ordered to the right standard

o All people on training, leave or extended planned leave have planned cover for that period

Maintenance Management

– Ensure effective use of CILT

– Regularly checks and coaches team

– Manage tagging and de-tagging activities

– Participate in AM audits

– Ensure all down time activities is properly recorded

– Ensure 5 WHY is completed on shift for all DT within stipulated standards

– Ensure prompt adherence of team members to standard escalation procedures

– Operational resources are planned adequately to maintenance activities

– Monitor and report machine daily and weekly performance and availability with improvement plans

– Manage Planned Maintenance activities, especially shutdowns and star-ups in conjunction with central MTCE team and IC Support Exceptional Maintenance Activities

– Identify opportunities on the shift and the line to drive KPI improvement

– Ensure effective communication between production and Maintenance department

People Management

– Spend 80% of time on the floor and 20% on administrative tasks

– Hold daily consistent handover meetings with team Members

– Ensure continuous handover across shifts and within the team members

– Coach direct reports on gaps identified

– Manage attendance and manpower requirements

– Motivate shift teams to achieve production targets through focused meeting agendas

– Identify opportunities on the shift and the line to drive KPI improvement

– Apply Performance Management Practices consistently with direct reports

– Manage and apply industrial relations, including disciplinary practices

– Implement training and development initiatives for employees

Personal Attributes:

• People Orientated
• Engage and inspire others
• Develops people and teams
• Attention to detail
• Ability to manage confidential information
• Professional
• Outcome / results driven
• Collaborative
• Effective multitasking
• High pressure tolerance 
• Effective delegation skill
• Methodical

Qualifications and experience

• Diploma/Bachelor’s degree in production/packaging/engineering or equivalent
• 3 – 5 years’ experience working in the processing environment
• Peoples management
• Minimum 3 years leadership experience  with problem solving  and conflict resolution capabilities
• Cost to management in material loses and FTE
• Must be proficient in Microsoft package and SAP

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