Billing Consultant

Company Description

Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes, high net worth families and large multinational corporates and institutions. We’re passionate about creating growth in Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you.

Job Description

Receive, sort, and track incoming payments, address and resolve (or escalate) standard client billing queries, and provide regular, accurate reconciliation of accounts and reports of billing data to meet billing standards, regulatory requirements and service level agreements (SLAs).

Qualifications

• Matric, Diploma, Degree in Business Commerce, Finance and Accounting, Banking

Experience Required

• 1-2 years Demonstrated ability to interpret pricing letters and convert to mathematical calculations, process working instructions documentation.
• 1-2 years Experience in multi-currency billing and debtors management across geographies, preferably Sub-Saharan Africa
• 1-2 years Experience successfully engaging with clients across geographies to gather information, documentation and resolve queries
• 1-2 years Practical experience with relevant MS Office programmes and systems . Intermediate Excel skills.
• 1-2 years Relevant billing and reconciliations experience, with an understanding of systems, processes and procedures to perform reconciliations.
• 1-2 years Working knowledge of ISO9001 Quality Management principles.
• Ideal candidate should have : PowerBI, PowerApps, Mathematics (Not maths literacy) and advanced excel. 

Behavioural Competencies:

• Adopting Practical Approaches
• Articulating Information
• Checking Things
• Developing Expertise
• Documenting Facts
• Embracing Change
• Establishing Rapport
• Examining Information
• Following Procedures
• Interacting with People
• Interpreting Data
• Inviting Feedback
• Managing Tasks
• Meeting Timescales
• Producing Output
• Showing Composure
• Taking Action
• Team Working
• Thinking Positively
• Upholding Standards

Technical Competencies:

• Active Listening
• Bookkeeping
• Business Insights
• Client Relationship Management
• Collaboration
• Continuous Improvement
• Data Analysis
• Financial Acumen
• Operations Risk Management
• Product and Services Knowledge
• Query Resolution
• Reconciling Financial Records
• Root Cause Analysis

View all current vacancies at Standard Bank Group →

1. Read the full job description and requirements on this page carefully before applying — tailor your application to what the employer actually asks for.
2. Update your CV and save it as a PDF. Make sure your contact details, most recent experience and qualifications are easy to find.
3. Click the apply button on this page to complete your application on Standard Bank Group's own careers site. The employer manages the shortlisting process directly.
4. Have certified copies of your ID and qualifications ready. Many South African employers request them once you are shortlisted.
5. Applications close on 3 September 2026. Submit well before the deadline — late applications are normally not considered.
6. Keep a record of what you submitted and when. If you have not heard back within a few weeks of the closing date, it is acceptable to follow up politely.

If Standard Bank Group shortlists you for the Billing Consultant position, preparation makes the difference. Work through these steps:

• Research Standard Bank Group before the interview — look for their official website, social profiles and any recent news. Interviewers expect you to know why you want to work there specifically.
• Go through the job description above and prepare a specific example from your own experience for each of the main duties. Most interview questions will be drawn from what the advert emphasises.
• Structure your answers with the STAR method — Situation, Task, Action, Result. Concrete stories with measurable outcomes are far stronger than general claims about your abilities.
• Prepare two or three thoughtful questions to ask the panel — about the team, how success is measured in the role, or growth opportunities. It signals genuine interest.
• Plan your logistics early. Confirm whether the interview is in person in Johannesburg or online, and arrive or log in at least ten minutes early.