Takealot Fulfilment Solutions (TFS), a division of Takealot Online (RF) (Pty) Ltd, is looking for a highly talented People Practitioner to join our team in Cape Town.
Revolutionising e-commerce logistics in South Africa with cutting-edge technology and operational excellence. We deliver 30+ million orders annually, empowering businesses and driving economic growth.
Who We're Looking For:
Innovative, ambitious individuals ready to shape the future of e-commerce logistics. At TFS, "Uniquely You" meets "Powerfully Us", where your individuality strengthens our collective mission.
Why Join TFS:
- Purpose-driven impact: Transform lives through logistics innovation
- Advanced technology: Work with cutting-edge systems in a fast-paced environment
- Career growth: Thrive in an agile space that champions continuous improvement
- Inclusive culture: Your unique perspective drives extraordinary results
- A culture that celebrates individual uniqueness while championing the strength of togetherness.
- Be part of creating sustainable, scalable solutions that make a difference across South Africa's e-commerce landscape.
At TFS, your growth is our growth. You'll be joining a team powered by Takealot Group's core values.
As a People Practitioner, you are the heartbeat of the TFS business unit. You provide hands-on support across the entire employee lifecycle, from the moment a candidate applies to their final day with the group. You’ll be the "go-to" person for line managers and employees alike, ensuring our people operations run like a well-oiled machine.
This position reports to the People Business Partner.
Your responsibilities will include:
- Proactively advise, coach and support line managers on the full range of HR functions and services – including employee relations, performance management, recruitment and selection, job evaluation, remuneration and benefits, new starter administration, on-boarding learning and development ensuring consistency with relevant legislation and company HR policy and procedures.
- Support talent sourcing efforts and help identify exceptional minds. This includes pipeline building, ensuring role planning standups, guiding the hiring managers, and scheduling & participating in interviews where relevant.
- Support recruitment & selection process aligned from job posts to managing interview schedules using our online recruitment tool as well as reference and iFacts checks.
- Ownership of the onboarding process which includes gathering and uploading of new starter data, ensuring first day readiness, signed codes of conduct, scheduling divisional onboarding and running HR Onboarding sessions.
- Advise and support line managers with IR related incidents and processes including coordination of disciplinary matters such as notice to attend, appointment of chair, record-keeping and notice of outcome
- Accountable for driving absenteeism and case management initiatives.
- Support all employee relations processes with templates, documentation, and consultation minutes amongst other.
- Assist our internal customers with day to day HR queries such as overtime calculations, leave & payroll queries, UIF documentation, maternity leave applications, etc.
- Manage the resignation process, ensure leavers adhere to company policy and complete the exit survey supported by an exit interview.
- Accountable for preparing weekly HR Reports, Staff movement, Employment Equity Divisional Reports, HR Operational Tracker etc.
- Accountable for ensuring data integrity on all HR Systems and ensuring all HR Trackers are up to date with live information such as secondments, addendums, new starters, IR Data, Incapacity Cases etc.
- Draft and distribute monthly input sheets using payroll reports to confirm employee numbers, coordinate payroll input checks and submissions, payroll report checks with support from the HR Officer and ensure payroll is aligned to data captured on Change Forms & HR Tracker
- Coordinate engagement interventions including Employee Engagement Forum (EEF) support and any other intervention.
- Responsible for gathering data for skills reporting and keeping accurate records and supportive documents.
- Take ownership of ad hoc projects.
Attributes required:
- In-depth understanding of HR’s role in driving business performance.
- Organisation diagnostic skills and systemic thinking.
- Exceptional attention to detail.
- Demonstrates a thorough understanding of confidentiality and ability to work with sensitive information.
- Ability to work with all levels of staff and management including senior/executive, build relationships and influence.
- Ability to prioritize deliverables in time sensitive environment and deliver quality outputs under pressure.
- Works with a natural sense of urgency.
- Acts ethically and with integrity at all times.
- Proactive, assertive, accountable and takes initiative. A ‘can do’ attitude.
- Excellent communication, presentation and interpersonal skills.
- Up to date with current tech, trends and best practices in HR.
- Able to communicate clearly and voice an opinion.
- Inherent customer service orientation and ability to manage expectations.
- High emotional quotient, resilient and able to manage set-backs.
- Solutions-oriented, can-do attitude and high energy.
- Comfortable and able to function in an ambiguous, fast paced, high pressure environment.
- Organised and able to prioritise and deliver quality outputs under pressure.
- Comfortable and able to function in an ambiguous, fast paced, high pressure environment.
Qualifications and Experience:
- A degree in HR or related field: A minimum of a Bachelor of Technology Degree: HR Management or BCom HR Management or BCom Industrial Psychology or related field
- 2-5 years HR experience in a generalist capacity
- Experience with HR databases, Application Tracking Systems (ATS) and Candidate Management Systems (CSM)
- Proven theoretical knowledge of current legislation and HR policies
- Proven experience in Industrial Relations including the CCMA
- Sound knowledge of labour laws and policies that govern the defined duties
- Proven project management skills
- Experience in coaching and consulting in a changing environment
- Strong excel and presentation skills
Be part of the extraordinary. Be part of TFS.
TFS and Takealot Group are committed to having a diverse workforce and inclusive organisation.
Preference will be given to suitably qualified candidates from previously disadvantaged groups, in order to enhance the diversity of our workforce.