DC Senior Operations Manager

takealot.com, South Africa's leading online retailer, is looking for a highly talented DC Senior Operations Manager to join our team in Cape Town

We are a young, dynamic, hyper growth company looking for smart, creative, hard-working people with integrity to join us. We offer a market related, Total Remuneration Package which allows full flexibility according to your needs, a great work environment and a promise that you won’t be bored as long as you are prepared for a challenge and want to build something great.

Reports to: DC General Manager

Purpose of this role:
Operations manager coordinating departments and ensuring daily productive execution of all
areas of the DC operations floor. Daily executional role, 90% of time spent on the floor
managing performance and productivity of all inbound, Production, Dispatch, Housekeeping,
5S. Becoming a 2IC to the GM.

Your responsibilities will include:

• Productive performance of Inbound, Outbound, Dispatch, Housekeeping operational performance. Budget / cost management
• Overall management and coordination of all DC activities (Dispatch Department, Inbound and Outbound Department) so that orders are shipped on schedule and product is within quality standards and cost objectives
•  Ensuring DC adheres to company policy and administer practices in a fair and equitable manner. Managing budget and controlling expenses 
• Recommending policies and programs, which guide the organization in maintaining and improving its competitive position and the profitability of the operation
•  Drives creation of staffing plans, schedules, quality initiatives and process change initiatives to enable the DC to meet and exceed business objectives
•  Ensures standards for product quality, equipment, and operator performance are maintained and that cost-effective technology is used to maximize production
•  Keep up to date on information and technology affecting distribution operations to increase innovation and ensure continual improvement throughout the DC
•  Sets / clarifies requirements and expectations for DC Managers
•  Oversee and manage the entire DC Operations, Logistics, Infrastructure, Projects, Continuous Improvements Programs etc as second in charge to the General Manager and manage other Key Stakeholders, SPs etc.
•  Achieve the all the DCs set Targets, Objectives and KPIs.
• Support the DC GM, Subordinates and other Stakeholders. Measures performance, provides feedback, and hold DC Managers accountable for their performance and the performance of their departments
• Takes proactive steps to ensure that best practices are shared across all departments & shifts Achieve all the set Targets, Objectives and KPIs for the DC
• Oversee the DC in the absence of the GM and ensure that all standards are met, maintained and or improved

• Qualification & Experience:
• Relevant tertiary qualification (Logistics, Supply Chain, Ind. Engineering, Management) and/or further Senior Qualification 5+ years DC Operations experience in a complex or large/multinational operation at senior level.
• Previous managerial experience within a Distribution Center.
• Senior Management Level Operations
• Previous Warehouse Management System (WMS)
• Overall DC/FC/W/house general management

Attributes Required:

• Demonstrated leadership ability required.
• PC knowledge and ability required.
• Strong oral and written communication, analytical, organizational and time management skills required.
• People Management,
• Perf. Management,
• HR/IR,
• Negotiations skills
• Analytical Thorough
• knowledge of supply chain management required Level 5 Leadership
• Humility
• Ability/will to be mentored and to mentor others for Development.

The Environment: 

• takealot.com employees are entrepreneurial and dynamic, smart, customer- centric, fun and have the shared ambition of takealot.com being the leading e- commerce company in Africa. 
• We have fun, work hard, take ownership, work in teams to create solutions, and are always open to direct feedback/new ideas on where we can improve. 
• We are short on ego and high on output. 
• We are doers and not only thinkers, its all in the execution after all. 
• We love what we do and what we are creating.
• We seek to employ an Extra Ordinary Mind who is Smart, has Integrity, and is Hardworking. 

If you meet the above you are an Extraordinary Mind so come and join us! 

Takealot Group is an Equal Opportunity Employer. We encourage applicants from the previously disadvantaged groups and people with disabilities, to apply.

View all current vacancies at takealot.com →

1. Read the full job description and requirements on this page carefully before applying — tailor your application to what the employer actually asks for.
2. Update your CV and save it as a PDF. Make sure your contact details, most recent experience and qualifications are easy to find.
3. Click the apply button on this page to complete your application on takealot.com's own careers site. The employer manages the shortlisting process directly.
4. Have certified copies of your ID and qualifications ready. Many South African employers request them once you are shortlisted.
5. Applications close on 29 August 2026. Submit well before the deadline — late applications are normally not considered.
6. Keep a record of what you submitted and when. If you have not heard back within a few weeks of the closing date, it is acceptable to follow up politely.

If takealot.com shortlists you for the DC Senior Operations Manager position, preparation makes the difference. Work through these steps:

• Research takealot.com before the interview — look for their official website, social profiles and any recent news. Interviewers expect you to know why you want to work there specifically.
• Go through the job description above and prepare a specific example from your own experience for each of the main duties. Most interview questions will be drawn from what the advert emphasises.
• Structure your answers with the STAR method — Situation, Task, Action, Result. Concrete stories with measurable outcomes are far stronger than general claims about your abilities.
• Prepare two or three thoughtful questions to ask the panel — about the team, how success is measured in the role, or growth opportunities. It signals genuine interest.
• Plan your logistics early. Confirm whether the interview is in person in Cape Town or online, and arrive or log in at least ten minutes early.