OSS Hastings Learnership (18 Months)

Company Description

OUTsurance has been propelling the South African insurance industry forward for the last 28 years. As leaders in the field, we’re always looking for innovative ways to create digitally-advanced solutions, without losing sight of our human values. 

Our continued success can be attributed to OUTstanding employees who set the bar high with their energy and expertise. If you’re keen to grow your career in a vibrant environment with lots of friendly ‘gees’, this could be the career opportunity you’ve been looking for. 

Job Description

The Learnership is a structured work-based program, affording unemployed youth work experience in our company. This program gives unemployed youth workplace experience or an opportunity to practice the work skills in order to assist them in the future with their chosen occupations.

The successful applicants will enter into a fixed term Learnership agreement (not an employment contract) with the company and receive a stipend of R9 000. This is a learning opportunity for unemployed youth that has a passion for call centre and would like to gain experience in order to pursue a career in the Financial and Insurance industry.

Working Hours

You will be required to work the following shifts based on a pre-determined roster:

• Friday to Monday (9 hours)
• Saturdays (8 hours)
• Sundays (5 hours)
• You will get 2 week days off (This will either be Tuesday, Wednesday or Thursdays) 
• 1 day out of the week will be dedicated to Full Qualifications training on-site.

Public Holidays

You will be required to work a full day during South African Public holiday if you are scheduled on the day, unless it’s a public holiday in the UK.

Competencies

The successful individual would need to demonstrate the below listed competencies at an advanced level:

• Very strong interpersonal skills and the ability to build relationships
• Takes initiative
• Engages professionally
• Adapts and responds positively to change
• The ability to multitask and handle stress
• Communication skills
• Self-motivated with a desire to learn

Qualifications

• Matric
• Computer Literate (MS Office)
• No work experience required

Take note to qualify for the Learnership program you need to

• Be a South African citizen
• Be between the ages of 18 & 35
• Unemployed in the last 6 months

Additional Information

In accordance with OUTsurance Insurance Company Ltd Employment Equity goals, preference will be given to individuals who meet the job requirements and are from the various designated groups.

View all current vacancies at OUTsurance →

1. Read the full job description and requirements on this page carefully before applying — tailor your application to what the employer actually asks for.
2. Update your CV and save it as a PDF. Make sure your contact details, most recent experience and qualifications are easy to find.
3. Click the apply button on this page to complete your application on OUTsurance's own careers site. The employer manages the shortlisting process directly.
4. Have certified copies of your ID and qualifications ready. Many South African employers request them once you are shortlisted.
5. Applications close on 3 September 2026. Submit well before the deadline — late applications are normally not considered.
6. Keep a record of what you submitted and when. If you have not heard back within a few weeks of the closing date, it is acceptable to follow up politely.

If OUTsurance shortlists you for the OSS Hastings Learnership (18 Months) position, preparation makes the difference. Work through these steps:

• Research OUTsurance before the interview — look for their official website, social profiles and any recent news. Interviewers expect you to know why you want to work there specifically.
• Go through the job description above and prepare a specific example from your own experience for each of the main duties. Most interview questions will be drawn from what the advert emphasises.
• Structure your answers with the STAR method — Situation, Task, Action, Result. Concrete stories with measurable outcomes are far stronger than general claims about your abilities.
• Prepare two or three thoughtful questions to ask the panel — about the team, how success is measured in the role, or growth opportunities. It signals genuine interest.
• Plan your logistics early. Confirm whether the interview is in person in Centurion or online, and arrive or log in at least ten minutes early.