OUT Sales Dealership Advisor

Company Description

OUTsurance has been propelling the South African insurance industry forward for the last 28 years. As leaders in the field, we’re always looking for innovative ways to create digitally-advanced solutions, without losing sight of our human values.

Our continued success can be attributed to outstanding employees who set the bar high with their energy and expertise. If you’re keen to grow your career in a vibrant environment with lots of ‘fun’, this could be the career opportunity you’ve been looking for.

Job Description

You will be required to interact with clients, increase sales, and elevate customer experience. If you're a top performer that can align yourself with our organization Values of Awesome Service, Passionate, Honest, Human Dynamic, recognition and can wisely use resources and deliver results consistently while working on a performance based salary system then you might be the next OUTie.

Responsibilities:

• Convert lead/quotes to sales in terms of the minimum quantity and quality targets
• Communicating with our Dealership account managers
• Interact with customers to offer guidance, point out products, and assist them in making purchasing decisions.
• You will be required to talk (telephonically) to potential OUTsurance clients and get them interested in signing up by informing them of the benefits that our product holds while adhering to the quality measures in place.
•  Maintain in-depth product knowledge in order to supply customers with the best, accurate information
• Utilize persuasion techniques when necessary to close sales
• Handle customer phone calls and emails in a polite, professional, and prompt manner
• Work towards achieving individual and team objectives and be accountable for sales results
• Perform as a team-player, participate in activities contributing to the overall objectives of the organisation

Qualifications

• Matric
• Candidates must have completed FAIS Regulatory Exams (RE or full qualification depending on previous advice giving roles).
• 2 years insurance sales experience - advantegous. 

Additional Information

Required Competencies & Personal Attributes:

• Previous Call Centre experience
• Computer literate
• Relevant tertiary or Call centre qualification will be advantageous
• Experience in short term insurance industry will be advantageous
• Selling Skills
• Negotiating skills
• Problem solving
• Thrives in a demanding, quick turnaround environment Sales oriented
• Attention to detail/Quality orientated
• Deadline and results oriented
•  Initiative and tenacity.
•  Enthusiastic and passionate about the job and the organisation
• Effective at planning and organising work
• Team player
•  Adaptability
• Integrity
• Stress Tolerant
• Interpersonal and communication skills

Experience:

Previous Call Centre experience in Telesales. Experience in short term insurance industry is preferred.

In accordance with OUTsurance Insurance Company Ltd Employment Equity goals, preference will be given to individuals who meet the job requirements and are from the various designated groups.

At OUTsurance our value of HUMAN is more than just a poster on the wall. It’s a key part of our culture and we are committed to fostering an inclusive and diverse workplace that reflects the communities we serve. We actively encourage applications from persons with disabilities. In support of our Employment Equity objectives, we strive to create equal opportunities for all and also welcome candidates from designated groups who meet the role requirements.

View all current vacancies at OUTsurance →

1. Read the full job description and requirements on this page carefully before applying — tailor your application to what the employer actually asks for.
2. Update your CV and save it as a PDF. Make sure your contact details, most recent experience and qualifications are easy to find.
3. Click the apply button on this page to complete your application on OUTsurance's own careers site. The employer manages the shortlisting process directly.
4. Have certified copies of your ID and qualifications ready. Many South African employers request them once you are shortlisted.
5. Applications close on 2 September 2026. Submit well before the deadline — late applications are normally not considered.
6. Keep a record of what you submitted and when. If you have not heard back within a few weeks of the closing date, it is acceptable to follow up politely.

If OUTsurance shortlists you for the OUT Sales Dealership Advisor position, preparation makes the difference. Work through these steps:

• Research OUTsurance before the interview — look for their official website, social profiles and any recent news. Interviewers expect you to know why you want to work there specifically.
• Go through the job description above and prepare a specific example from your own experience for each of the main duties. Most interview questions will be drawn from what the advert emphasises.
• Structure your answers with the STAR method — Situation, Task, Action, Result. Concrete stories with measurable outcomes are far stronger than general claims about your abilities.
• Prepare two or three thoughtful questions to ask the panel — about the team, how success is measured in the role, or growth opportunities. It signals genuine interest.
• Plan your logistics early. Confirm whether the interview is in person in Centurion or online, and arrive or log in at least ten minutes early.