YOUI Sales Advisor

Company Description

OUTsurance has been propelling the South African insurance industry forward for the last 27 years. As leaders in the field, we’re always looking for innovative ways to create digitally advanced solutions, without losing sight of our human values.

Youi is a company within the OUTsurance Holdings Group. Youi prides itself on being different. We've challenged the Australian insurance industry and we're always looking for ways to be better. Our unwavering commitment to being a great company to work for and providing awesome service to our clients drive our success. You can become a part of our success story.

Job Description

Role purpose

To sell YOUI insurance products to customers who enquire online or are transferred via digital channels, by delivering excellent customer experience and meeting sales targets.

Clients will start quotes online and you will need to complete the quote with the client over the phone and sell the policy to them with the trust you have built with the client and the rapport you have shared with them.

What will you do?

• Sales and Client Service is where the action is! You will…
• Engage with inbound internet leads and warm digital enquiries
• Conduct needs analysis and provide tailored insurance quotes
• Explain policy benefits, exclusions, and premiums clearly
• Close sales while meeting compliance and quality standards
• Meet or exceed sales, quality, and conversion targets
• Build rapport and deliver a customer-centric experience

What will you get in return?

• Basic Salary + incentives!
• A winning, fun and inclusive company culture that embraces diversity.
• Great Rewards and Recognition programs.
• Benefits (Medical Aid, Pension fund, Group life and Disability benefits)
• Growth opportunities (we hire talent, train skill and promote values driven leaders from within)
• Wi-Fi on campus and Emergency Panic-Assist through the OUTsurance app
• Employee wellness programs: Free Counselling, Legal Advice and Financial Coaching for you and your members of household.
• A chance to give back (Staff Helping SA OUT volunteer program)
• Fully paid induction and comprehensive 6-week training program to equip you with the necessary skills and knowledge.
• Supportive and collaborative team environment.
• Casual dress work environment and much more….

Qualifications

Education

Completed Matric or National Senior Certificate – minimum requirement

Experience

2 years corporate sales experience – advantageous

2 years insurance sales experience – advantageous

Additional Information

Key competencies

• Customer centricity
• Resilience and persistence
• Strong listening and questioning skills
• Time management
• Ethical selling behaviour

KPIs often measured:

• Sales conversion rate
• Policies sold
• Quality scores
• Compliance adherence
• Customer experience metrics

The YOUI Internet Sales Advisor will report directly to the Team Manager and will work closely with the wider sales team.

An ideal candidate will be able to align their personal work values to the OUTsurance values of Awesome Service, Dynamic, Honest, Human, Passionate and Recognition.

In accordance with OUTsurance Insurance Company Ltd Employment Equity goals, preference will be given to individuals who meet the job requirements and are from the various designated groups.

View all current vacancies at OUTsurance →

1. Read the full job description and requirements on this page carefully before applying — tailor your application to what the employer actually asks for.
2. Update your CV and save it as a PDF. Make sure your contact details, most recent experience and qualifications are easy to find.
3. Click the apply button on this page to complete your application on OUTsurance's own careers site. The employer manages the shortlisting process directly.
4. Have certified copies of your ID and qualifications ready. Many South African employers request them once you are shortlisted.
5. Applications close on 12 September 2026. Submit well before the deadline — late applications are normally not considered.
6. Keep a record of what you submitted and when. If you have not heard back within a few weeks of the closing date, it is acceptable to follow up politely.

If OUTsurance shortlists you for the YOUI Sales Advisor position, preparation makes the difference. Work through these steps:

• Research OUTsurance before the interview — look for their official website, social profiles and any recent news. Interviewers expect you to know why you want to work there specifically.
• Go through the job description above and prepare a specific example from your own experience for each of the main duties. Most interview questions will be drawn from what the advert emphasises.
• Structure your answers with the STAR method — Situation, Task, Action, Result. Concrete stories with measurable outcomes are far stronger than general claims about your abilities.
• Prepare two or three thoughtful questions to ask the panel — about the team, how success is measured in the role, or growth opportunities. It signals genuine interest.
• Plan your logistics early. Confirm whether the interview is in person in Centurion or online, and arrive or log in at least ten minutes early.