Junior Shift Manager

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takealot.com, South Africa's leading online retailer, is looking for a highly talented  Junior Shift Manager  to join our team in Durban.

We are a young, dynamic, hyper growth company looking for smart, creative, hard-working people with integrity to join us. We offer a market related, Total Remuneration Package which allows full flexibility according to your needs, a great work environment and a promise that you won’t be bored as long as you are prepared for a challenge and want to build something great.

Purpose of the job: 

Due to the increase of volumes, we requested a Jnr Shift Manager to assist us to run an additional shift as we have gone into a 3 shift structure. The other reason for this additional role was so that the current two Shift Managers work their normal 8 hour week and also run their own two shifts instead of working the 6 day weeks and additional hours per day they have been running. The Jnr Shift Manager will also be responsible to run a full shift on his own. He will have Champions reporting into him who will assist him to ensure we achieve our business targets This job will assist us in achieving our targets because all three shifts will now have their own shift managers to run the shifts

This position reports to the : Shift Manager

Your responsibilities will include:

•  The Jnr Shift Manager will also be responsible to run a full shift on his own.
•  He will have Champions reporting into him who will assist him to ensure we achieve the following.
•  Outbound KPI’s – Customer orders to be shipped by 5pm daily.
•  Adhere to and enforce SLA compliance
•  Picking and Packing Productivity – Ensure that we meet company targets.
•  Cost control – manage labour / heads on shift vs volumes and hours.
•  Packing costs – manage usage on the floor.
•  Housekeeping – manage the team to ensure they keep areas within standards.
•  Goals – ensure that each individual has a clear understanding of their goals
•  Review internal processes and continue to iterate and innovate to improve department continuously
•  Apply our company values into daily tasks
•  Operating Targets achieved, budget controlled and phased accordingly
•  Safety social systems entrenched
•  Improved order processing LEAD time

Qualification & Experience:

• Grade 12 – National Senior Certificate
• Supply Chain or Logistics higher certificate is preferred
• 3-5 years Supervisory experience in logistics or distribution environment
• People management experience, good oral and written communication skills
• Decision making and problem solving ability
• Ability to manage change within a logistics operation • Will commit and achieve targets and project timelines. • Willing to work shifts, including weekends if necessary, in an operational 7/365 environment •
• Self-starter with high energy levels a must • Must be able to work as part of a multi-cultural team

Attributes Required:

• Experts at DOING, they can not only design but also execute.
• Analytical, able to use data to make decisions. Letting data decide but not consume.
• Technical knowledge; •
• Competitive. Although innovation is important, GREAT requires a lot of work. This does not happen only in business hours…..
• Hands on and action orientated; • Curious. Always questioning the status quo;
• Not averse to risk; • Business smart.
• Able to think about problems from a business perspective using technical and product input;
• Self-directed, taking action based on own initiative;
• Able to communicate clearly and not afraid to voice an opinion, no matter how unpopular.

The Environment: 

• takealot.com employees are entrepreneurial and dynamic, smart, customer- centric, fun and have the shared ambition of takealot.com being the leading e- commerce company in Africa. 
• We have fun, work hard, take ownership, work in teams to create solutions, and are always open to direct feedback/new ideas on where we can improve. 
• We are short on ego and high on output. 
• We are doers and not only thinkers, its all in the execution after all. 
• We love what we do and what we are creating.
• We seek to employ an Extra Ordinary Mind who is Smart, has Integrity, and is Hardworking. 

If you meet the above you are an Extraordinary Mind so come and join us! 

Takealot Group is an Equal Opportunity Employer. We encourage applicants from the previously disadvantaged groups and people with disabilities, to apply.

View all current vacancies at takealot.com →

1. Read the full job description and requirements on this page carefully before applying — tailor your application to what the employer actually asks for.
2. Update your CV and save it as a PDF. Make sure your contact details, most recent experience and qualifications are easy to find.
3. Click the apply button on this page to complete your application on takealot.com's own careers site. The employer manages the shortlisting process directly.
4. Have certified copies of your ID and qualifications ready. Many South African employers request them once you are shortlisted.
5. Applications close on 30 August 2026. Submit well before the deadline — late applications are normally not considered.
6. Keep a record of what you submitted and when. If you have not heard back within a few weeks of the closing date, it is acceptable to follow up politely.

If takealot.com shortlists you for the Junior Shift Manager position, preparation makes the difference. Work through these steps:

• Research takealot.com before the interview — look for their official website, social profiles and any recent news. Interviewers expect you to know why you want to work there specifically.
• Go through the job description above and prepare a specific example from your own experience for each of the main duties. Most interview questions will be drawn from what the advert emphasises.
• Structure your answers with the STAR method — Situation, Task, Action, Result. Concrete stories with measurable outcomes are far stronger than general claims about your abilities.
• Prepare two or three thoughtful questions to ask the panel — about the team, how success is measured in the role, or growth opportunities. It signals genuine interest.
• Plan your logistics early. Confirm whether the interview is in person in Kwa or online, and arrive or log in at least ten minutes early.